Website Audit
A focused review of whether the website helps real customers understand, trust and use the business.
Use this when the website itself needs a closer look.
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The prompt, explained
The boring details, for anyone interested in the engineering behind the prompt. If you just want to get on with it, here you go.
Review clarity, usability, mobile experience, accessibility basics, trust, calls to action and obvious friction without drifting into invasive technical or security testing.
This is how we make code look impressive
- 1
Language and tone
SharedKeeps the answer clear, positive and understandable. It prevents the AI from hiding simple ideas behind jargon or presenting useful criticism as a fault-finding exercise.
language-and-tone.partial1Write in clear, unambiguous, plain English.
2Assume the reader runs a business and may have no specialist knowledge of marketing, websites, search engines, analytics or social media.
3Do not use jargon when an ordinary word or short phrase will do.
4If a technical or specialist term is genuinely necessary, use the term, explain it immediately in plain English, explain why it matters here, and provide a reliable reference confirming the meaning.
5Keep the framing positive, balanced and constructive.
6Where something is working, say so before describing the issue or risk that remains.
7Do not soften a serious issue so much that it becomes unclear.
8The aim is to eliminate ambiguity and create clarity.
- 2
Evidence and certainty
SharedStops the AI from presenting guesses as facts. It makes the report show what was actually found, what is a reasonable interpretation, and what could not be confirmed.
evidence-and-certainty.partial1Use publicly available information you can actually find.
2For important factual claims, provide the source used to confirm them.
3Clearly distinguish between Observed, Inferred and Not verified.
4Never present an inference as a confirmed fact.
5Do not invent missing information.
6Do not imply that you tested, visited, clicked, searched or verified something unless you actually did.
7Do not treat absence from search results as proof that something does not exist.
- 3
Source hierarchy
SharedEncourages the AI to use the most reliable explanation available instead of casually relying on marketing blogs or unsupported opinion.
source-hierarchy.partial1Prefer references in this order:
21. Official provider or platform documentation where the subject relates to a specific service or product.
32. A recognised neutral reference such as Wikipedia for general concepts.
43. Another authoritative source only when the first two are not suitable.
- 4
First 30 seconds
Tests what a new visitor can understand almost immediately.
first-impression.partial1Assess what the homepage of [WEBSITE] communicates in the first moments of a visit.
2Can a new visitor understand what the business does, where it operates, who it serves and what to do next?
3Judge this from the perspective of [MAIN CUSTOMER].
4Separate unclear wording from missing information.
- 5
Can people find what they need?
Looks at menus, page structure and information placement in plain customer terms.
information-architecture.partial1Check whether common customer questions can be answered without unnecessary searching.
2Look at navigation labels, page grouping and obvious dead ends.
3Do not turn this into a formal information-architecture study.
- 6
Mobile experience
Checks whether the site remains practical for people using a phone.
mobile.partial1Review visible mobile usability: layout, text size, tap targets, menus, forms, contact actions and obvious overflow or obstruction.
2Use actual observed behaviour where available and avoid claiming device coverage you did not test.
- 7
Words, offers and explanations
Checks whether the copy answers customer questions clearly rather than sounding impressive but vague.
content-clarity.partial1Look for unclear headlines, unexplained jargon, vague claims, missing prices or process information where relevant, and unanswered customer questions.
2Highlight strong clear wording as well as weak areas.
- 8
Trust and reassurance
Looks for the signals that help a visitor believe the business is real, current and safe to deal with.
trust.partial1Review contact details, location, team or business identity, reviews, testimonials, policies, photographs, credentials and other relevant trust information.
2Do not treat every possible trust signal as mandatory.
- 9
Can the customer take the next step?
Checks whether calling, booking, visiting, buying or enquiring is obvious and easy.
actions.partial1Treat [WEBSITE GOAL] as the main intended customer action.
2Check whether that action is visible, understandable and usable throughout the relevant journey.
3Flag unnecessary steps or competing calls to action.
- 10
Forms and contact routes
Looks at visible friction in contact and enquiry processes without submitting anything.
forms-and-contact.partial1Review public forms and contact routes without submitting them.
2Look for unnecessary fields, unclear expectations, missing confirmation information or inaccessible alternatives.
- 11
Accessibility basics
Flags obvious barriers without pretending to perform a formal accessibility conformance audit.
accessibility-basics.partial1Look for obvious accessibility concerns visible through normal use, such as weak contrast, missing labels, keyboard-obvious issues, unreadable text or meaningful images lacking useful text alternatives where inspectable.
2Explain accessibility terms in plain English and reference authoritative guidance.
3Recommend a dedicated accessibility audit where appropriate.
- 12
Speed and obvious technical friction
Checks practical visible performance problems without becoming an engineering benchmark exercise.
performance-basics.partial1Note clearly observable slow loading, layout movement, broken assets or other user-visible technical friction.
2Use provider or browser tooling only where appropriate and explain what the measurement means.
3Do not overstate small synthetic-score differences.
- 13
Obvious technical flags
Surfaces things like broken links, insecure connections or certificate warnings without probing the system.
technical-flags.partial1Check for obvious public-facing technical issues such as broken links, missing pages, certificate warnings or mixed secure/insecure content.
2Do not probe endpoints, scan vulnerabilities or attempt security testing.
- 14
Finding format
SharedGives every finding the same useful structure. The reader sees what is already working, what may need attention, the evidence, why it matters and exactly what can be done next.
positive-finding-format.partial1Report each finding using these headings, in this order:
2- Finding: A short plain-English description of the issue or opportunity.
3- Status: Shows whether the finding was directly observed, reasonably inferred, or could not be fully verified.
4- What is working: Recognises useful things already in place so the review remains balanced and does not manufacture faults.
5- What may need attention: States the issue clearly and proportionately in plain English.
6- Evidence: Shows the page, profile, search result, listing or other source supporting the finding.
7- Why this matters: Connects the finding to a real customer or business consequence.
8- How to put it right: Provides a practical step-by-step route to improvement rather than vague advice.
9- References for the fix: Provides reliable guidance supporting the recommended process.
10- Effort: Uses Small, Moderate or Larger to give a rough sense of the work involved without inventing precise cost or time estimates.
- 15
Recommendation discipline
SharedPrevents the AI from defaulting to rebuilds, subscriptions or fashionable tools when a smaller change would solve the problem.
recommendation-discipline.partial1Prefer simple, realistic improvements over large projects.
2Fix or improve what already exists before recommending replacement.
3Do not recommend a paid product, subscription, redesign, rebuild or new platform simply because one exists.
4Keep recommendations proportionate to the business and the evidence found.
5Do not create an exhaustive improvement list when a smaller set of meaningful actions will do.
- 16
What should be fixed first?
Separates meaningful customer-impacting changes from cosmetic improvements.
priorities.partial1Prioritise issues by customer impact and practical effort.
2Prefer fixing blockers and confusion before cosmetic refinement.
- 17
Action prioritisation
SharedTurns a long analysis into a small number of useful next steps. You should finish knowing what to do first, not merely knowing what is wrong.
action-prioritisation.partial1Finish with the three actions most worth considering first.
2For each action include what to do, why it comes before the other findings, the first practical step, and the best supporting reference.
3Prefer small, realistic improvements where they can produce a meaningful result.
- 18
Something useful I learned
SharedAdds the quiet educational layer. Instead of delivering a lecture, the prompt explains one useful marketing, customer-experience or technology concept that arose naturally from the work.
teaching-note.partial1Briefly explain one marketing, customer-experience or technology concept that arose naturally from this review.
2Explain what it means, why it matters to this particular business, and provide one reliable place to learn more.
3Keep this short and practical.
4Do not turn the report into a lesson.
- 19
Research boundaries
SharedDefines what the AI must not do. It keeps a broad review from quietly becoming security testing, legal advice, invasive research or an unrelated technical audit.
research-boundaries.partial1Stay within the stated purpose of this prompt.
2If something deserves deeper investigation, identify it, explain why it may matter, and recommend the appropriate deeper review instead of attempting that entire review here.
3Do not perform vulnerability scanning, penetration testing, endpoint probing, login attempts or other security testing.
4Do not submit forms, make bookings, place orders, contact the business or change anything.
5Do not claim legal or regulatory compliance or non-compliance from a broad review.
6Do not guess private information such as revenue, profitability, customer numbers, budgets, internal systems, staffing or business plans.
7Do not infer motives, competence or intentions of owners, staff, agencies or competitors.
- 20
Limits of this particular prompt
The boundaries that apply to this prompt specifically, on top of the general research limits.
scope-notes.partial1Do not perform penetration testing, vulnerability scanning or invasive technical testing.
2Do not claim formal WCAG, legal, SEO or security compliance.
3Do not redesign the site in this prompt; identify what deserves redesign and why.
SharedSections marked shared are the same in every prompt in the library. The rules on tone, evidence, recommendations and limits are deliberately identical wherever you meet them, so you only have to learn them once — and so no prompt can quietly hold itself to a lower standard than the others.
What it deliberately will not do
- Do not perform penetration testing, vulnerability scanning or invasive technical testing.
- Do not claim formal WCAG, legal, SEO or security compliance.
- Do not redesign the site in this prompt; identify what deserves redesign and why.
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